Employer-Employee Relations
Employees want
- to feel
- valued
- listened to
- appreciated
- to have
- good relationships with managers
- to feel
Poor relations may result in
- Increased absence
- Dissatisfaction
- Higher turnover
- Industrial action (strikes)
- Reduced productivity
# Employee Representation
Arises when employees are part of a formal structure that involves them in the decision-making process of a business.
# Legal requirements to consult with employees
- Proposed redundancy programmes
- When employees are transferred from one employer to another
- On changes to pension arrangements
- Proposed changes to working time arrangements
# Benefits
- Increased empowerment and motivation of the workforce
- Employees become more committed to the objectives and strategy of the business
- Better decision-making because employee experience and insights are taken into account
- Lower risk of industrial disputes
# Drawbacks
- Time-consuming and potentially slows decision-making
- Conflicts between employer and employee interests may be a block to essential change
- Managers may feel their authority is being undermined
# Trade Unions
# Main Role
- Protect and improve the real incomes of their members
- Provide or improve job security
- Protect workers against unfair dismissal and other issues relating to employment legislation
- Lobby for better working conditions
- Offer a range of work-related services including support for people claiming compensation for injuries sustained in a job
# Two main functions of a trade union
# Represent
- To represent and protect the interest of the employees
# Negotiate
- Negotiate on behalf of employees with employer
# Advantages for an employer having a good relationship with a trade union
- Negotiating with trade unions saves time and cost rather than dealing with all employees individually
- Unions are part of the communication process between the business and employees
- Employee morale and motivation may be improved if they know that their interests are being protected by a union
- The trade union can be a supportive partner in helping a business undergo significant change