Leadership or Management?
Leaders: Inspire people, build relationships, take risks and have followers.
Managers: Enact the plan, use their authority, manage risks, have subordinates
Both are closely linked and one person may have to do both roles.
Management is doing things right; leadership is doing the right things - Peter Drucker
# Traditional Levels of Management
Senior Management:
- Board of Directors
- Set corporate objectives and strategic direction
- Board is responsible for shareholders; led by the CEO
Middle Management:
- Accountable to senior management
- Run business functions and departments
Junior Management:
- Supervisory role, accountable to middle management
- Monitor and control day-to-day tasks, and manage teams of workers
# Moving away from Autocratic Styles
Why is this happening?
- Changes in society’s values
- Better educated workforce
- Focus on need for soft HR skills
- Changing workplace organisation
- Greater workplace legislation
- Pressure for greater employee involvement
# Blake Mouton Managerial Grid
The “Blake Mouton Managerial Grid” shows how management styles differ between the balance between a concern for people and concern for results.
Produce or Perish Management is also called Task Management.
# Impoverished Management
Laissez-faire style; minimal effort on management; looking to avoid blame for errors.
Low concern for people and task
# Country Club Management
Focus on creating safe, comfortable working environment with minimal conflict.
High concern for people, low concern for task
# Task Management
Autocratic style, consistent with McGregor Theory X. Workers have to complete tasks - nothing else.
Low concern for people, high concern for task.
# Team Management
Staff closely involved in decision-making and feel valued; consistent with McGregor Theory Y.
High concern for both people and task.
# Middle of the Road Management
Compromises made to achieve acceptable performance; thought to be the less effective leadership style.
Medium concern for people and task.
Good decisions should be made with consideration towards stakeholders.